Contact Us

Bitcoin Casino Sites is run by a small team that researches crypto casinos for US players, and we'd rather hear from you directly than have you guess at our process. Whether you've spotted an error, want to ask about how a site was scored, or need pointing toward information we don't cover here, this page tells you how to reach us and what we can actually help with.

What we can help with

Our focus is research and comparison, not customer service for any individual casino. That means we're well placed to answer certain questions and not others. Here's a rough guide:

• Site corrections — if a licence detail, bonus term, or supported coin has changed since our last review, tell us and we'll check it
• Ranking and methodology questions — happy to explain why an operator sits where it does, and what factors were weighed
• Content suggestions — if there's a topic on crypto gambling in the US you think we're missing, let us know
• General feedback — on the site itself, readability, or anything that would make the reviews more useful

What we can't do is resolve account issues, process withdrawals, or intervene in disputes between you and a casino you've signed up with — those go to the operator's own support team, since we're not affiliated with any of the sites we review beyond the commercial disclosure below.

Our commercial relationship with the sites we cover

Bitcoin Casino Sites may earn a commission when a reader signs up with an operator through a link on this site. That arrangement never decides our rankings — a casino's position reflects our own research into its coin support, licensing, payout speed and terms, not what it pays us. If you're asking us something related to a specific listing, it helps to say which one and what prompted the question.

Before you write in, a few things worth checking first

A lot of questions we get are already answered elsewhere on the site, so you might save yourself a wait:

• If your question is about gambling limits, self-exclusion, or getting support for problem gambling, our Responsible Gambling page has the detail and the national helpline, 1-800-GAMBLER
• If you want to know how we source and use information, and what governs use of this site, see our Terms and Conditions
• If you're curious who's behind the reviews and how the site is run, that's covered on our About Us page

What to include so we can actually help

Vague messages are hard to act on. If you're flagging an error or asking about a specific operator — say BetPanda, CoinPoker, Cryptorino, or any other site listed on the page you're reading — include the operator's name, the page or section you were looking at, and roughly what you expected to see versus what's there. If it's a general enquiry, a couple of sentences is plenty; we don't need an essay.

A word on what we won't advise on

We're not able to give tax or legal advice, even when the question is directly about crypto gambling. If you're asking whether winnings are taxable, how crypto gains factor in, or whether a particular site is legal to use from your state, we can point you to general information, but you should treat anything we say as a starting point, not a final answer — a licensed tax or legal professional is the right call for anything specific to your situation. Similarly, we can't confirm whether any offshore operator is licensed or regulated in the way a US state-licensed casino would be; these sites operate in a legal grey area for US players, typically licensed offshore rather than by any US regulator, and it's on you to check your own state's rules before signing up.

Reaching us

Use the contact details or form provided elsewhere on this site to send your message. We read everything that comes in, though as a small team we can't guarantee a reply to every message, and we don't offer live support or urgent response times — if a casino issue needs resolving quickly, contact that operator's own support channel first.

This site and everything on it is intended for readers of legal gambling age in their state — 18 or 21 depending on the site and local law — and is not aimed at anyone under that threshold. If gambling is causing you stress, financial strain, or feels difficult to control, the responsible gambling resources linked above, and the national helpline 1-800-GAMBLER, are there regardless of whether you reach out to us.